Privacy policy

Privacy Policy

Last updated: September 4, 2026

This Privacy Policy describes how F95 Club (“F95 Club,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from f95club.com (the “Site”), sign up for our email or SMS communications, or otherwise communicate with us (collectively, the “Services”).

By using or accessing our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. When we make updates, we will post the revised Privacy Policy on the Site and update the “Last updated” date above.

Personal Information We Collect

The personal information we collect depends on how you interact with our Site and Services. Personal information may include information that identifies, relates to, describes, or can reasonably be associated with you.

Information You Provide Directly

We may collect information that you provide directly to us, including:

Name
Email address
Phone number
Billing address
Shipping address
Payment confirmation details
Order information
Account information, if you create an account
Customer support information, including messages you send to us
Marketing preferences, including email and SMS opt-in information

Information Collected Through Our Site

We may automatically collect certain information about your interaction with our Site, including:

Device information
Browser information
IP address
Pages viewed
Products viewed
Items added to cart
Checkout activity
General usage data

We may collect this information through cookies, pixels, and similar technologies to operate our Site, improve the customer experience, understand how visitors use our Site, and support basic analytics and store functionality.

Information From Service Providers

We may receive information from service providers who help us operate our Site and provide our Services, including Shopify, payment processors, shipping providers, email and SMS providers, analytics providers, and customer support tools.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing Products and Services

We use your personal information to operate our store and provide our Services, including to:

Process payments
Fulfill and ship orders
Send order confirmations
Provide tracking information
Handle returns, exchanges, and customer support
Manage your account, if applicable
Communicate with you about your order or account

Marketing Communications

We may use your personal information to send marketing and promotional communications when you have opted in or where permitted by law. This may include updates about product releases, early access, limited drops, restocks, promotions, and other F95 Club news.

You may opt out of marketing emails by using the unsubscribe link included in our emails.

SMS Marketing

If you opt in to receive SMS messages from F95 Club, we may use your phone number and SMS consent status to send text messages about product releases, early access, limited drops, restocks, promotions, order updates, and other brand communications.

Message and data rates may apply. Message frequency may vary. You can opt out of SMS messages at any time by replying STOP. You may reply HELP for help.

Your consent to receive SMS marketing messages is not required as a condition of purchasing any goods or services from F95 Club.

Security and Fraud Prevention

We may use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or harmful activity. We may also use your information to protect our Site, our business, our customers, and others.

Customer Support and Communication

We may use your personal information to respond to questions, provide customer support, improve our Services, and maintain our relationship with you.

No Sale or Sharing for Advertising Purposes

We do not sell, rent, or share your personal information — including your mobile opt-in data and SMS consent data — with third parties for advertising purposes.

We do not share your mobile phone number, SMS opt-in data, or SMS consent status with third parties or affiliates for their own marketing or promotional purposes.

Cookies

Like many websites, we use cookies, pixels, and similar technologies on our Site. We use these technologies to power and improve our Site and Services, remember your preferences, understand how visitors interact with our Site, support analytics, and improve the customer experience.

We do not allow third parties to use cookies or similar technologies on our Site to collect or use your personal information, mobile opt-in data, or SMS consent data for their own advertising purposes.

Most browsers automatically accept cookies by default, but you can choose to remove or reject cookies through your browser settings. Please keep in mind that removing or blocking cookies may affect certain features and functionality of the Site.

We may use service providers, including Shopify and Klaviyo, to help us operate our Site, provide email and SMS communications, and understand customer interactions with our store.

We do not sell, rent, or share your mobile opt-in data or SMS consent data with third parties for advertising purposes.

How We Disclose Personal Information

We may disclose your personal information to third parties only as needed to operate our business, provide our Services, comply with legal obligations, or protect our rights.

This may include sharing information with:

Shopify and other ecommerce platform providers
Payment processors
Shipping and fulfillment providers
Customer support providers
Email and SMS service providers
Analytics and website service providers
Professional advisors, such as accountants, legal advisors, or business advisors
Government authorities or other parties when required by law

We may share your mobile phone number, SMS opt-in data, and SMS consent status only with service providers who help us provide messaging services, such as messaging platforms, telecommunications providers, and vendors who assist in the delivery of text messages.

We do not sell, rent, or share your mobile opt-in data or SMS consent data with third parties for advertising purposes.

Payment Information

Payments made through our Site are processed by third-party payment processors. We do not store your full credit card or debit card information. Payment processors may collect and process payment information according to their own privacy policies and security practices.

Third-Party Websites and Links

Our Site may contain links to websites or platforms operated by third parties. If you click on a third-party link, you should review that third party’s privacy policy and terms. We are not responsible for the privacy, security, accuracy, or practices of third-party websites or services.

User Generated Content

If you submit product reviews, comments, photos, or other content to public areas of our Site or social media pages, that content may be visible to others. We are not responsible for how others may use information that you choose to make public.

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

Security and Retention

We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We keep personal information for as long as reasonably necessary to provide our Services, fulfill orders, comply with legal obligations, resolve disputes, enforce agreements, and operate our business.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

Request access to the personal information we hold about you
Request correction of inaccurate personal information
Request deletion of your personal information
Request a copy of your personal information
Opt out of marketing communications
Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the contact information below.

We may need to verify your identity before processing certain requests. We will not discriminate against you for exercising your privacy rights.

Managing Communication Preferences

You may opt out of promotional emails by clicking the unsubscribe link in any marketing email we send.

You may opt out of SMS messages at any time by replying STOP to any text message from us. After you opt out, you may receive a confirmation message that you have been unsubscribed.

Even if you opt out of marketing communications, we may still send you non-promotional messages, such as order confirmations, shipping updates, customer service responses, or other transaction-related communications.

International Users

If you access our Site from outside the United States, please understand that your information may be transferred, stored, and processed in the United States or other countries where our service providers operate.

Contact

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us at:

support@f95club.com